Geri İade ve Değişim

Effective Date: August 26, 2023

Update: August 26, 2023

Customer satisfaction is our priority and we manage all our transactions according to this principle. Please read the following policy carefully and feel free to contact us with any questions you may have.

1. Return and Exchange Process

1.1. Our products are sensitive and special products such as solid fuel rocket motors. We do not accept returns or exchanges of used products.

1.2. We offer our customers the opportunity to exchange products if they are unused, unopened and in original condition.

1.3. For returns or exchanges, our customers must notify us within 7 days from the date of receipt of the product.

2. Shipping Fees

2.1. Shipping fees are paid by the customer in return or exchange transactions.

3. Return and Exchange Procedure

3.1. To request a return or exchange, please contact our customer service. They will provide you with the necessary instructions and help you start the process.

3.2. If the return or exchange request is accepted, you must return the product to us in its original packaging, complete and unused condition.

3.3. The return or exchange will be processed as soon as possible from the date we receive the product.

4. Warranty

4.1. Our products are sold within a specific warranty period. Please contact us for more information about warranty conditions.

5. Other Conditions

5.1. ABRA Space reserves the right to change or update this return policy as necessary.

5.2. ABRA Space may incur shipping charges in the event of faulty product shipments or defective products.

This policy has been created to ensure customer satisfaction and to positively impact your shopping experience. If you have further questions or inquiries, please contact our customer service.

Our Contact Information:

E-Mail: info@abraspace.com